Shipping & delivery
Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations.
How do you ship packages?
Currently, we offer shipping across the U.S. only. Packages from our U.S. warehouse are shipped through USPS.
How long does shipping take?
All orders require 1 business day processing time. The estimated delivery time is 1-3 business days.
Do you provide tracking information?
Yes, you will receive an email with your tracking information.
Will my items be sent in one package?
If you have any other questions, please contact us and we will do our best to help you out.
Roy Aguilar –
Kelly Russell –
This mug was purchased as a gift, they are beautiful and the recipients absolutely love them!
Christopher Hamilton –
Sorry I don’t have a picture, the cups are perfect size, great material durable and worth the money.
Judy Walsh –
Beautiful. My only complaint is that you can’t put them in the dishwasher, but that goes for any product like this (unless I misunderstood and you actually can). They look so nice that it’s actually fun to drink out of them.
Benjamin Nelson –
These cups were amazing. The couple we bought loved them. Will be ordering more. This time for us.
Jacob Bell –
They have a beautiful finish and were made very nice. A little smaller than I expected but that was because of my lack of measuring.
Henry Herrera –
I brought several of these cups for my classroom. My students looooooooove them…I do toooo very much!!!!!
Donald Valdez –
I was looking for a nice sized wooden cup for an anniversary gift. This was perfect and just the right size for a glass of wine. But I thought the color would be brighter.
Nicholas Barnett –
Lovely! I use them for both tea and sake. And the kids steal them to drink whatever they are drinking (hopefully not my sake!).
Hannah Schmidt –
I was looking for a wooden cup that fit in my hand but that was made well. There’s no kinks in the wood and fits snuggly in my hand. Definitely recommend to anyone who drinks wine but doesn’t want to stand their glasses or goblets, etc.
Stephen Bailey –
I bought several for my early learning environment to replace plastic dishes. We love them!. The cups are beautiful as well as durable & wash (by hand) nicely. I would certainly recommend these wonderful cups!
Jason Baker –
These are simply awesome in every way. I purchased the Ly Bamboo Mug to use for serving my nordic-style spiced lime rum grog which is best served hot during the winter months. I could not be more pleased, especially having tried various other ceramic and metal cups.
Tammy Patterson –
LOVE this cup. We bought 20 for when we have events & workshops we do. These are beautifully made, the natural patterns in the wood look great. They are very consistent too in their shape for being natural – none were off. They’re perfect for a medium cup of tea or chai. Every time we pull them out people love them. They feel really special and ceremonial. Just don’t put them in the dishwasher! My husband put a few in our dishwasher by accident and the heat slightly split the top of one (still usable though). So you’ll need to wash them by hand.